Terms of service

Terms of Service

Last updated: October 20, 2026

1. Overview

Welcome to NOVA COMBAT. These Terms of Service govern your use of novacombat.shop and purchases made through our website. Throughout these terms, “we,” “us,” and “our” refer to NOVA COMBAT.

By using our website or placing an order, you agree to these terms and the policies referenced below. If you do not agree, please do not use our website or place an order.

2. Eligibility and Website Use

To place an order, you must be legally able to enter into a binding agreement under the laws that apply to you.

You agree to provide accurate information and use our website only for lawful purposes. You must not interfere with website security, submit fraudulent orders, introduce malicious software, or misuse another person’s personal or payment information.

3. Products and Descriptions

NOVA COMBAT sells infrared laser tag sets and related accessories.

We aim to provide accurate product descriptions, images, prices, and availability. Colors may appear differently depending on your screen. Please review the selected product and bundle carefully before purchasing, including the number of blasters, targets, and accessories included.

Batteries and additional accessories are included only when expressly stated in the product listing.

4. Orders and Payments

You agree to provide complete and accurate billing, delivery, and contact information and to use an authorized payment method.

An order confirmation acknowledges receipt of your order. We may need to cancel an order because of unavailable stock, payment failure, suspected fraud, or a material listing error. If this occurs, we will notify you and refund any payment collected for the canceled items.

If we discover a pricing error after you order, we will contact you before proceeding at a different price.

5. Pricing and Promotions

The applicable currency, product prices, shipping charges, and taxes collected by us are displayed at checkout.

Prices and promotions may change for future purchases. Promotional offers are subject to any conditions stated with the offer, including eligibility, availability, and expiration dates. Price changes do not alter an order already accepted.

6. Shipping and Delivery

Available delivery options and estimated shipping times are provided on our website or at checkout.

Unless expressly guaranteed, delivery times are estimates and may be affected by carrier delays, customs processing, or other circumstances outside our reasonable control.

Please check your shipping address before placing an order. If you notice an error, contact us promptly. Address changes may not be possible after dispatch.

If your order is delayed, missing, or arrives damaged, please contact us so we can investigate and arrange an appropriate resolution. Nothing in these terms removes our delivery obligations under applicable law.

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy, including its eligibility requirements and time limits.

If the product is not defective and the correct item was delivered, the customer is responsible for return shipping costs. Original shipping charges are non-refundable unless applicable law requires otherwise.

If the product is defective, arrives damaged, or we sent the wrong item, NOVA COMBAT will cover any required return shipping costs.

Please contact us before returning a product so we can provide instructions and the correct return address.

8. Product Use and Safety

Our laser tag products are intended for recreational use. Follow all instructions, age recommendations, battery requirements, and safety warnings provided with the product.

Adult supervision should be provided where recommended. Do not modify products or use them in a manner inconsistent with their instructions.

Damage caused by misuse, unauthorized modifications, improper battery installation, or failure to follow care instructions may not qualify for a defect-related refund or replacement. This does not affect your statutory rights.

9. Intellectual Property

Website content, including NOVA COMBAT branding, text, images, graphics, and designs, is owned by us or used with permission.

You may access this content for personal shopping purposes. You may not reproduce, distribute, or commercially exploit it without authorization, except as permitted by law.

10. Reviews and Feedback

Reviews and other content you submit must reflect your honest experience and must not contain unlawful material, misleading claims, or content that infringes another person’s rights.

By submitting a review for publication, you permit us to display it in connection with the relevant product or our store. We may remove content that violates these terms.

11. Privacy and Third-Party Services

Personal information is handled as described in our Privacy Policy.

Our store is hosted on Shopify. Shopify and other service providers process information as needed to operate the store, process payments, and fulfill orders. This may involve processing information in countries other than your own.

For details about Shopify’s processing and available privacy choices, visit the Shopify Consumer Privacy Policy.

12. Liability and Consumer Rights

We do not guarantee uninterrupted or error-free access to our website. We will take reasonable steps to address problems brought to our attention.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, or removes any mandatory consumer rights, warranties, or remedies available to you.

13. Changes to These Terms

We may update these terms by publishing a revised version on this page and updating the date above.

Revised terms apply prospectively. Unless required by law or agreed with you, changes will not alter the terms applicable to an order you have already placed.

14. Contact Us

For questions about these terms, products, or orders, please contact NOVA COMBAT through the Contact page on novacombat.shop.